Dispute Resolution
Cosmoswin is owned and operated by Final Enterpises N.V. and Netglen Ltd. Herein after the operator
In case of dissatisfaction or any dispute with the operator. that you seem not handled correctly, you can try to resolve this in multiple ways:
Get directly in touch with the operators dispute and complaints department: complain directly to the Management by sending email to complaints@cosmoswin.com. Please describe the issue in as much detail as possible and you will receive a reply within maximum 48 hours.
Players are also entitled to make a complaint with any independent dispute resolution service such as AskGamblers.com, thepogg.com, gamblingjudge.com or any other independent entity.
Cosmoswin.com is owned by Final Enterprises N.V. Kaya Richard J. Beaujon z/n Cura�ao, Registration Number 137397 and Netglenn Ltd, 75 Prodromou Avenue, Oneworld Parkview House, 2063,Nicosia, Cyprus, Registration Number HE395586, acts as its payment agent. Cosmoswin.com operates under a license (Operation Certificate of the Gaming Control Board) in Cura�ao.
In order to register for this website, the user is required to accept the General Terms and Conditions. In the event the General Terms and Conditions are updated, existing users may choose to discontinue using the products and services before the said update shall become effective, which is a minimum of two weeks after it has been announced.